Will Big Tech Finally Answer for Bad Behavior?

Over the past 18 months we've seen tech giants like Google, Facebook, and Amazon receive harsh criticisms for a myriad of ways their business practices harm consumers, competitors, and workers. We've seen Mark Zuckerberg testify in front of Congressional committees and heard pundits lament the bad behavior of big tech. Despite the consistent negative media attention directed at these mega companies, there has not been any significant punishment to encourage them to change their ways.

A recent New York Times article highlights the ways in which tech giants have squashed smaller rivals and eliminated market competition. To put it into context, as rival Tile's Vice President Kirsten Daru said, “It’s like playing a soccer game. You might be the best team in the league, but you’re playing against a team that owns the field, the ball, the stadium and the entire league, and they can change the rules of the game in their own favor and anytime.” There's no question that these massive tech companies are monopolizing the market and have manipulated consumers. Now, we're just waiting to see if the players will change their course.

It's imperative that our elected officials continue to press Google, Amazon, and Facebook for answers to many troubling questions. Lucky for North Carolina, we have advocates like Attorney General Stein and Representative Butterfield who can investigate the bad behavior of big tech. We must continue to fight for consumers and competition in the market and hold big tech accountable.